Primeway Assets ("Primeway", "we", "us", or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes the types of information we collect from and about you when you visit our website, use our mobile application, or access our services (collectively, the "Services"), and how we use that information.

Information We Collect

We collect the following information from you:

  • Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, postal address, date of birth, and government identification number. We collect this information when you create an account, subscribe to our newsletter, contact customer support, or participate in surveys or other promotional activities.
  • Transaction Information: This includes information about your transactions on the Primeway platform, such as the type of cryptocurrency you buy or sell, the amount of cryptocurrency involved, and the date and time of the transaction.
  • Usage Data: This includes information about how you use the Services, such as the pages you visit, the features you use, and the time you spend on the platform. We collect this information using cookies and other tracking technologies.

How We Use Your Information

We use the information we collect from and about you to:

  • Provide and operate the Services;
  • Open, manage, and service your account;
  • Process your transactions;
  • Send you important information about the Services, including updates, security alerts, and support messages;
  • Respond to your inquiries and customer support requests;
  • Send you marketing and promotional materials, with your consent;
  • Analyze how you use the Services to improve our offerings;
  • Comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third-party service providers who help us operate the Services, such as payment processors, data storage providers, and marketing agencies. These third-party service providers are obligated to use your information only to provide the services we have contracted for and are required to comply with applicable privacy laws.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process; to protect the rights, property, or safety of us or others; or to prevent fraud or other illegal activity.

Your Choices

You have choices about how we collect and use your information. You can:

  • Update your profile information at any time by logging into your account.
  • Opt out of receiving marketing and promotional emails from us by following the unsubscribe instructions in those emails.
  • Manage your cookie preferences through your browser settings.

Data Security

We take reasonable steps to protect the information we collect from and about you from unauthorized access, use, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system is completely secure. Therefore, we cannot guarantee the security of your information.

Children's Privacy

The Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our servers.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Services. You are advised to review this Privacy Policy periodically for any changes.

Contact Information

For any questions about these Terms of Service, please contact us at contact@primewayassets.com.